1. Customers have the right to receive courteous, responsive treatment

Customer Service has top priority at the ANTRACO ARUBA GROUP! Our members are available not only to handle your purchase, but to assist you in making the right decision, by answering any questions pertaining to our product and services and to give you precise and accurate information about our products and services.

2. Customers have the right to pleasant shopping

It is our goal to have you enjoy the shopping experience, offering you a pleasant atmosphere, which is constantly changed to reflect seasons and trends. Customers are subject to no discrimination whatsoever, because of size of company, size of order, or any other factor.

3. Customers have the right to utmost selection and instant availability

The ANTRACO ARUBA GROUP strives to have the largest and most divers selection of products, immediately available to you.

Whether you wish to pick up the product in one of our stores and take it home with you at once, or have it delivered to your home or business, at no extra charge.

4. Customers have the right to purchase items at the advertised price.

Our prices are competitive and the ANTRACO ARUBA GROUP strives to maintain adequate stock, in order to satisfy your desires, at the advertised price.

5. Customers have the right to be satisfied with their purchase

The ANTRACO ARUBA GROUP guarantees you the product to represent the value, as offered to you. All claims on damaged, defective or incomplete merchandise received at pick up or delivery, will be honored. This is assured by our "return policy" printed on all sales transactions, a copy of which is presented to the customer at the time of purchase.